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Posted: Wednesday, December 20, 2017 12:35 AM



The ideal candidate will be a self-starter, who is detail-oriented and accurate in their day-to-day work. This candidate should be culture-focused, bringing enthusiasm to the office and offering up new ideas and programs. This candidate should also have experience with a variety of office software (email tools, spreadsheets and databases).

Essential Job Functions

• Assist CSE and MedOne Sales Team with duties that are directly related to the general business operations
• Manage day-to-day needs of assigned clients with the goal of 100% client retention
• Assist CSE with contract maintenance and performance
• Assist with escalated member issues
• Assist CSE with resolution of eligibility, accumulator, and claims extract file issues
• Create, analyze and present findings of prescription drug reports
• Identify and present to clients, opportunities to improve costs, services, and health/wellness under the direction of the CSE
• Prepare for and facilitate a new client implementation meeting under the direction of the CSE
• Assist the client with impact analysis to best determine the appropriate requirements to ensure a smooth and successful implementation with the assistance of the CSE
• Ensure all requirements are documented in the standard project templates and tools and then obtain approval from the client before initiating plan builds
• Continuously monitor progress in terms of the status of the project
• Facilitate post implementation review meetings with client under the direction of the CSE
• Travel to client sites as needed
• Willing to obtain pharmacy technician certification
• Works well in a team environment
• Portrays the company in a positive image
• Required to abide by all rules, regulations and policies of the employer

Work Hours

• Full-time position, hourly employee
• Must be able to travel on an as needed basis
• “On Call” hours are required (could be variable based on days, nights, and/or weekends)

Required Experience & Skills

• Bachelor’s degree in business, marketing or related area preferred or consideration of equivalent working experience in related field
• Strong working knowledge of Microsoft Office products, especially Word and Excel
• Must obtain certification as a pharmacy technician within one year of being placed in position
• Excellent customer service skills
• Must be timely, dependable and must notify supervisor of schedule changes

Highly Preferred Experience & Skills

• Occasional travel required
• Must possess a valid and current driver’s license
• Must possess personal vehicle sufficiently reliable to meet the requirements of the job and is appropriately insured
• Understanding concepts of pharmacy benefit management operations
• Background in pharmacy or other related healthcare field
• Ability to work as a team
• Understanding concepts of pharmacy benefit management operations

Continuing Education Requirements

• As needed for various certifications and licenses


• Location: Dubuque

• Post ID: 17821712 iowa is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018